Last Updated: March, 2026
At Habol Supply Chain Services, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you shop with us for your favourite African bulk staples.
1. Information We Collect
To provide you with a seamless shopping experience, we collect:
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Contact Details: Your name, email address, phone number, and delivery address.
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Payment Information: Processed securely through our third-party payment gateways (we do not store your full credit card details).
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Order History: Details of the bulk grains and dried goods you’ve purchased.
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Technical Data: Your IP address and browsing behavior on our site to improve your user experience.
2. How We Use Your Information
We use your data to:
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Process and deliver your bulk orders efficiently.
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Communicate updates regarding your delivery or stock availability.
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Improve our product selection based on community demand.
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Comply with legal and tax obligations.
3. Sharing Your Information
We never sell your personal data. We only share information with trusted partners necessary to run our business, such as:
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Delivery Partners: To ensure your items reach your doorstep.
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Payment Processors: To securely handle transactions.
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Analytics Providers: To help us understand how to make our website better for you.
4. Data Security
We implement industry-standard security measures to protect your data. However, please remember that no method of transmission over the internet is 100% secure. We encourage you to use strong passwords for your account.
5. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to any inaccurate data.
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Opt-out of marketing emails at any time by clicking “Unsubscribe.”
6. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
7. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
8. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
9. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
10. Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
11. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
12. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
13. Where your data is sent
Visitor comments may be checked through an automated spam detection service.
14. Contact Us
If you have questions about this policy or how we handle your data, please reach out via our Contact Page or email us at tyomi@haboltech.ca.
